Bar Date for ResCap Bankruptcy Claims is November 9; GMAC Mortgage Customer Proof of Claim Instructions From Claim Agent

This is from the claim agent’s web site, FAQ available here

In re Residential Capital, LLC, et al.,
Customer Bar Date Notice FAQ
September 2012
1. I am a current customer of GMAC Mortgage. Why would I be sent a notice
about filing a claim against GMAC Mortgage?
ResCap is providing this notice to all customers and mortgage loan applicants not
because ResCap believes that you have claims against ResCap, but because ResCap
may be unaware of claims a customer believes he or she may have.
The decision to file or not file a claim must be made by each individual that receives
the notice. If you need help in deciding whether or not you have a claim or how to
complete the form you should contact your attorney.
2. Describe for me the various types of claims a customer might have?
In general, a claim is a right to payment or remedy for something that arose or occurred prior
to the Chapter 11 filing. The decision to file or not file a claim, and the type of claim
you may have must be made by each individual that receives the notice. If you need
help in deciding whether or not you have a claim or how to complete the form you
should contact your attorney.
Please note, you do not need to file a Proof of Claim for you mortgage amount or
escrow account. Your obligations under your loan agreement have not changed.
3. Is my loan being taken over by another company? Will I be sending my
payments to another address?
You should continue to make your scheduled loan payments on time and in full to the
address listed on your monthly account statement. Nothing will change about the
way your payments are credited to your account and your escrow account will
continue to be governed by the terms of your original loan agreement.
You do not need to file a Proof of Claim for you mortgage amount or escrow
account. Your obligations under your loan agreement have not changed.
4. I am a borrower defending a foreclosure action. Do I need to file a proof of claim form?
If you are asserting a counterclaim for monetary damages, you must file your proof of claim
form by the Claims Bar Date. A proof of clam form does not need to be filed to preserve any
defense to a foreclosure proceeding where such defense does not seek monetary damages.
5. How can I obtain a proof of claim form?
The claims process is being administered by a court approved “claims agent” – in this case
Kurtzman Carson Consultants LLC (“KCC”). On August 29, 2012 the Court set a deadline of
November 9, 2012 for the filing of claims (the “Claims Bar Date”). You may obtain a claim
form and instructions about how to file a proof of claim at KCC’s website:

Where do I send my completed claim form? When is it due?
All customer related claim forms should be mailed to the address below, so as to be actually
received on or before November 9th:

received on or before November 9th:
Residential Capital Claims Processing Center
c/o KCC
PO Box 5004
Hawthorne, CA 90250
Claim forms must be transmitted via U.S. mail, FedEx or other hand-delivery system.
Facsimile, email and other electronic delivery methods are not acceptable. If you would like a
copy of your claim returned to you as proof of receipt, please enclose an additional copy and
a self-addressed postage-paid envelope.
Do not send your proof of claim form to the Debtors’ offices.
Do not send your proof of claim form to the Debtors’ lawyers.
Do not send your proof of claim form to the Committee or its lawyers.
Do not send your proof of claim form directly to the Bankruptcy Court.

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